ITR Filing for AY 2026–27 is now open — Expert CA assistance from just ₹49View Plans →
Frequently Asked Questions

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Everything you need to know about ITR filing, our plans, and how FileTax India works.

About ITR Filing
What is ITR filing and why is it mandatory?
Income Tax Return (ITR) filing is the process of reporting your income, deductions, and taxes paid to the Income Tax Department of India. It is mandatory if your gross total income exceeds ₹2.5 lakh in a financial year (₹3 lakh for senior citizens, ₹5 lakh for super senior citizens). Even if your income is below the threshold, filing is recommended as it acts as proof of income for loans, visas, and credit cards.
What is the last date to file ITR for AY 2026-27?
The due date for individuals (not requiring audit) is 31st July 2026. For businesses requiring audit, it is 31st October 2026. Filing after the due date attracts a late fee of ₹5,000 (₹1,000 if income is below ₹5 lakh). A belated return can be filed until 31st December 2026.
What documents do I need to file my ITR?
You will need your PAN card, Aadhaar card, Form 16 (from employer), Form 26AS (tax credit statement), Annual Information Statement (AIS), bank account details, and investment proofs for claiming deductions under Section 80C, 80D, etc. For capital gains, you will need broker statements. For F&O/crypto trading, you will need your P&L statements.
Which ITR form should I use?
ITR-1 (Sahaj) is for salaried individuals with income up to ₹50 lakh and one house property. ITR-2 is for those with capital gains or multiple properties. ITR-3 is for business/professional income. ITR-4 (Sugam) is for those opting for presumptive taxation. Our CA team will automatically select the correct form based on your income profile.
What is the difference between the Old and New Tax Regime?
The Old Tax Regime allows deductions and exemptions (80C, HRA, LTA, etc.) with higher slab rates. The New Tax Regime offers lower slab rates but disallows most deductions. The right choice depends on your income level and investments — our CA team will calculate your tax under both regimes and advise the one that saves you more.
Our Plans & Pricing
What does the ₹49 Quick Call plan include?
The Quick Call plan gives you a 5-minute consultation with a tax expert. It is ideal if you have a quick query about which ITR form to use, whether you need to file, or a simple tax question. It does not include full ITR filing — for that, choose one of our filing plans.
Which plan should I choose?
Choose based on your income source: Beginner Advisory (₹299) for first-time filers with simple income. Salary + Multiple Houses (₹799) if you have property income. Business / Professional (₹2,499) for business owners. Freelancers (₹2,749) for freelance income. Capital Gains (₹2,999) for stock/mutual fund gains. F&O / Crypto (₹3,999) for trading income. NRI Income (₹4,499) for NRIs. Salary + ESOP (₹5,999) for employees with ESOPs. Foreign Income (₹6,499) for foreign income.
Is payment secure? What methods are accepted?
Yes, all payments are processed through Razorpay — a PCI-DSS compliant payment gateway. We accept UPI, net banking, credit cards, debit cards, and wallets. We do not store your card details. Your payment is verified server-side before any access is granted.
Can I get a refund if I am not satisfied?
If our CA team has not started working on your return, we offer a full refund within 48 hours of purchase. Once the filing process has begun, refunds are not applicable. Contact our support team with your order ID for refund requests.
Do I need to buy a plan every year?
Yes, plans are valid for one financial year's ITR filing. Each year you will need to select a plan based on your current year's income profile, which may change from year to year.
Documents & Credentials
Why do you need my IT portal password?
Our CA team needs your Income Tax portal (incometax.gov.in) credentials to log in on your behalf, pre-fill your data, file the return, and complete e-verification. Without these credentials, we cannot file your ITR electronically. Your password is stored securely and used only for ITR filing — never shared with third parties.
Is it safe to share my IT portal credentials?
Your credentials are stored with encryption in our secure database and are accessible only to your assigned CA. We follow strict data security practices. You can change your IT portal password after filing is complete. We recommend using a unique password for your IT portal.
What file formats can I upload for statements?
We accept PDF, Excel (.xlsx), CSV, JPG, and PNG files up to 10MB each. For broker statements (capital gains, F&O), download the P&L statement from your broker's platform in PDF or Excel format. For crypto, download the transaction history from your exchange.
Where can I download my Form 16?
Form 16 is issued by your employer, usually in April–June after the financial year ends. Ask your HR or payroll team to provide it. Some companies share it via email or their internal HR portal. It will be a PDF document with your salary details and TDS deducted.
Refunds & Processing
How long does it take to get a tax refund?
After your ITR is filed and e-verified, the Income Tax Department typically processes refunds within 20–45 days. Refunds are credited directly to your pre-validated bank account linked to your PAN. You can track your refund status on the IT portal or at tin.tin.nsdl.com.
How long will it take for FileTax India to file my return?
Once you have submitted all required documents and credentials, our CA team files your return within 24–48 working hours. For complex cases (F&O, foreign income, ESOP), it may take up to 72 hours. You will receive an email confirmation once your return is filed.
What is e-verification and how is it done?
E-verification is mandatory to complete your ITR filing. The easiest method is Aadhaar OTP — a 6-digit OTP sent to your Aadhaar-linked mobile number. Our CA team will guide you through the e-verification step or complete it on your behalf if you have provided your credentials.
What happens after my ITR is filed?
You will receive an ITR-V acknowledgment via email. The IT Department will process your return, usually within 20–45 days. If a refund is due, it will be credited to your bank account. If there are any discrepancies, you may receive a notice — our team will assist you in responding to any such notices.
NRI & Special Cases
Do NRIs need to file ITR in India?
Yes, NRIs must file an ITR in India if their income from Indian sources (rent, interest, capital gains, salary) exceeds ₹2.5 lakh in a financial year. NRIs are taxed on income earned or received in India. Our NRI Income plan covers NRI-specific filing requirements including DTAA benefits and foreign asset disclosure.
How are F&O losses treated in ITR?
F&O (Futures & Options) trading is treated as non-speculative business income. Losses from F&O can be set off against other business income and can be carried forward for up to 8 years. However, a tax audit is mandatory if your F&O turnover exceeds ₹10 crore. Our F&O / Crypto plan handles all these complexities.
How is cryptocurrency taxed in India?
Cryptocurrency gains are taxed at a flat 30% (plus 4% cess) regardless of the holding period, as per the Virtual Digital Assets (VDA) provisions. Losses from crypto cannot be set off against other income or carried forward. Additionally, a 1% TDS is deducted on transactions above ₹50,000. Our F&O / Crypto plan covers crypto taxation.

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